Privacy Policy

Your privacy matters to us. Here’s how we protect it.

At BBBARs , we believe in keeping things simple, honest, and transparent—just like our ingredients. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Our Commitment

We are committed to protecting your privacy and complying with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region . We only collect personal information that we genuinely need to serve you better, and we handle it with care and respect.

What Information We Collect

We collect only the information necessary to process your orders and improve your experience with us.

Information You Give Us

When you place an order, create an account, or contact us, we may collect:

  • Contact Information: Name, email address, phone number, and delivery address
  • Order Details: Products purchased, order history, and transaction records
  • Payment Information: Payment method details (processed securely through our payment partners—we do not store your full credit card details)
  • Account Credentials: Username and password for registered accounts

Information We Automatically Collect

When you browse our website, we may collect:

  • Device Information: IP address, browser type, operating system, and device model 
  • Usage Data: Pages visited, time spent, and actions taken on our site
  • Cookies: Small text files that help us remember your preferences and improve your browsing experience 

How We Use Your Information

We use your personal information for the following purposes:

PurposeWhy We Do It
Order ProcessingTo take and fulfill your orders, confirm delivery, and send shipping updates
Customer SupportTo respond to your inquiries, resolve issues, and assist with returns or refunds
Account ManagementTo create and maintain your account, if you choose to register
Service CommunicationsTo send order confirmations, delivery status, and policy updates (these are essential, not promotional)
Improving Our ServiceTo understand how customers use our website and make it better
Legal ComplianceTo meet our legal obligations under Hong Kong law 

Disclosure of Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes .

We may share your information only in these limited cases:

  • Service Providers: With trusted partners who help us process payments, handle deliveries, and manage our website. They only receive the information needed to perform their tasks and must keep it confidential.
  • Legal Requirements: If required by law, court order, or government authority in Hong Kong .
  • Business Transfers: In the unlikely event of a business sale or merger, your information may be transferred to the new owner, who must honour this Privacy Policy .

How We Protect Your Information

We take data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse .

  • Encryption: Sensitive information is transmitted securely using industry-standard encryption (SSL).
  • Access Control: Only authorized team members have access to your data, and only when necessary.
  • Secure Storage: Your information is stored on protected servers with security safeguards.

While no system is 100% secure, we do our best to protect your information and regularly review our security practices.

Cookies

We use cookies to make your experience on bbbars.co smoother and more personalized. Cookies help us:

  • Remember your preferences and shopping cart
  • Understand how you interact with our site
  • Improve our website’s performance

You can control or disable cookies through your browser settings. However, please note that some website features may not work properly without them .

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy . This includes:

  • Processing your orders
  • Maintaining your account
  • Complying with legal obligations (such as tax and accounting records)
  • Resolving disputes or enforcing our policies

After that, we securely delete or anonymize your data.

Your Rights

Under Hong Kong’s PDPO, you have the following rights regarding your personal information :

RightWhat It Means
AccessRequest a copy of the personal information we hold about you
CorrectionAsk us to correct inaccurate or incomplete information
Withdraw ConsentWithdraw your consent for us to use your data (this may affect our ability to provide services to you)

To exercise any of these rights, please contact us at info@bbbars.co. We will respond within a reasonable timeframe as required by law.

Third-Party Links

Our website may contain links to other websites or services (such as payment gateways or delivery partners). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information .

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date . We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us—we’d love to hear from you.

info@bbbars.co
Monday – Friday, 9:00 AM – 6:00 PM


We don’t use complicated legal jargon because we believe privacy should be easy to understand. If you have any questions, just ask—we’re here to help. 


Last updated: July 2026