These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By placing an order or using our site, you agree to these Terms. If you have any questions, just reach out\u2014we’re happy to help.<\/p>\n\n\n\n
Handcrafted with Care<\/strong><\/p>\n\n\n\n All BBBARs are made fresh to order in Hong Kong using 100% plant-based, clean ingredients. Because we handcraft every bar, each one is unique\u2014slight variations in shape, colour, and texture are natural and part of the charm.<\/p>\n\n\n\n No Preservatives, No Chemicals<\/strong><\/p>\n\n\n\n Our bars have a shelf life of approximately 14 days<\/strong> and should be stored refrigerated for best freshness. We recommend consuming them within this period.<\/p>\n\n\n\n Placing an Order<\/strong><\/p>\n\n\n\n By placing an order on\u00a0bbbars.co<\/a>,\u00a0you represent that you are at least 18 years of age or have the consent of a legal guardian.<\/p>\n\n\n\n Order Confirmation<\/strong><\/p>\n\n\n\n Once you place an order, you will receive an email confirmation. This confirms that we have received your order\u2014it does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.<\/p>\n\n\n\n Pricing<\/strong><\/p>\n\n\n\n All prices listed on\u00a0bbbars.co<\/a>\u00a0are in\u00a0Hong Kong Dollars (HKD)<\/strong>\u00a0and are inclusive of applicable taxes. We strive to ensure all prices are accurate, but errors may occasionally occur. If a pricing error is found, we will contact you to confirm the correct price or cancel your order.<\/p>\n\n\n\n Payments<\/strong><\/p>\n\n\n\n We accept payments through secure payment gateways. By placing an order, you authorize us to charge your selected payment method. All payment information is processed securely by our payment partners\u2014we do not store full credit card details.<\/p>\n\n\n\n Delivery Area<\/strong><\/p>\n\n\n\n We currently deliver to addresses within Hong Kong SAR<\/strong>.<\/p>\n\n\n\n Processing Time<\/strong><\/p>\n\n\n\n Because every bar is made fresh to order, please allow 1\u20132 business days<\/strong> for order preparation.<\/p>\n\n\n\n Cut-off Time<\/strong><\/p>\n\n\n\n Orders placed before\u00a05:00 PM<\/strong>\u00a0(Monday\u2013Friday) are processed the same business day. Orders placed after 5:00 PM or on Sundays\/public holidays will be processed the next business day.<\/p>\n\n\n\n Free Shipping<\/strong><\/p>\n\n\n\n Free shipping is available for orders over HK$250<\/strong>. A shipping fee applies to orders below this amount.<\/p>\n\n\n\n Delivery Attempts<\/strong><\/p>\n\n\n\n Our courier partners will attempt delivery to your provided address. If unsuccessful, they may leave a notification or attempt re-delivery. We recommend providing an office address or a time window for delivery.<\/p>\n\n\n\n Our Promise<\/strong><\/p>\n\n\n\n If your order arrives defective (e.g., damaged packaging, spoilage, or quality issues), we will arrange a refund or replacement. Please refer to our\u00a0Returns & Refunds<\/a><\/strong>\u00a0page for full details.<\/p>\n\n\n\n How to Request<\/strong><\/p>\n\n\n\n To request a return or refund, take a clear photo of the issue and email us at info@bbbars.co<\/strong> with your order number. We will respond within 2\u20134 hours during business hours.<\/p>\n\n\n\n Exceptions<\/strong><\/p>\n\n\n\n We do not accept returns for:<\/p>\n\n\n\n Registration<\/strong><\/p>\n\n\n\n You may choose to create an account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.<\/p>\n\n\n\n Accuracy<\/strong><\/p>\n\n\n\n You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.<\/p>\n\n\n\n Termination<\/strong><\/p>\n\n\n\n We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms.<\/p>\n\n\n\n Our Content<\/strong><\/p>\n\n\n\n All content on\u00a0bbbars.co<\/a>\u2014including\u00a0text, images, logos, designs, and product descriptions\u2014is the property of\u00a0bbbars.co<\/a>\u00a0or our licensors and is protected by copyright and trademark laws.<\/p>\n\n\n\n Limited License<\/strong><\/p>\n\n\n\n You may view, download, and print content from our site for personal, non-commercial use only. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.<\/p>\n\n\n\n “As Is” Basis<\/strong><\/p>\n\n\n\n Our website and products are provided on an “as is” and “as available” basis. While we strive for excellence, we do not warrant that our site will be error-free, uninterrupted, or free of viruses.<\/p>\n\n\n\n Food Allergies & Sensitivities<\/strong><\/p>\n\n\n\n Our products are made in a kitchen that processes nuts, seeds, and other common allergens. While we take care to prevent cross-contamination, we cannot guarantee that our bars are free from trace amounts of allergens. Please review our ingredient lists carefully and consult a healthcare professional if you have known allergies.<\/p>\n\n\n\nOrders & Payments<\/h2>\n\n\n\n
Shipping & Delivery<\/h2>\n\n\n\n
Returns & Refunds<\/h2>\n\n\n\n
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User Accounts<\/h2>\n\n\n\n
Intellectual Property<\/h2>\n\n\n\n
Disclaimers & Limitations<\/h2>\n\n\n\n